mobuniversal.tech
Effective date: April 25, 2026 · Last updated: April 25, 2026
This Privacy Policy explains how Mob ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use the Mob mobile application and related services (collectively, the "Service"). By using Mob, you agree to the practices described in this policy.
| Purpose | Legal basis (where applicable) |
|---|---|
| Create and manage your account | Contract performance |
| Provide, personalise, and improve the Service | Contract performance / Legitimate interest |
| Show relevant events, content, and recommendations | Legitimate interest |
| Process payments and prevent fraud | Contract performance / Legal obligation |
| Send transactional notifications (e.g. event reminders) | Contract performance |
| Send marketing communications (opt-in) | Consent |
| Enforce our Terms of Service and safety policies | Legitimate interest / Legal obligation |
| Comply with legal requirements and respond to lawful requests | Legal obligation |
| Conduct analytics and product research | Legitimate interest |
We do not sell your personal information. We share data only as follows:
Your profile, posts, and event listings are visible to other Mob users according to the privacy settings you choose. Messages are visible only to their intended recipients.
We share data with trusted vendors who help us operate the Service — cloud hosting, payment processing, push notifications, analytics, and customer support. These vendors are contractually bound to use your data only for the services they provide to us.
We may disclose information when required by law, court order, or government authority, or when we believe in good faith that disclosure is necessary to protect the rights, safety, or property of Mob, our users, or the public. This includes reporting CSAE content to NCMEC as required by law.
If Mob is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a materially different privacy policy.
We may share your information in other ways with your explicit consent.
We retain your personal information for as long as your account is active or as needed to provide the Service. You may delete your account at any time (see Section 5). Upon deletion:
Depending on your location, you may have the following rights regarding your personal data:
| Right | What it means |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Correction | Update inaccurate or incomplete information |
| Deletion | Request deletion of your account and associated data |
| Portability | Receive your data in a structured, machine-readable format |
| Objection | Object to certain processing activities (e.g. marketing) |
| Restriction | Request that we limit how we process your data |
| Withdraw consent | Opt out of any processing based on consent at any time |
To exercise any of these rights, go to Settings → Account → Privacy in the app, or contact us at privacy@mobuniversal.tech. We respond to verified requests within 30 days.
You can disable push notifications at any time in your device's system settings.
You can unsubscribe from marketing emails via the "Unsubscribe" link in any email or through app settings.
Mob is not intended for users under the age of 13 (or the applicable minimum digital age in your country, up to 16 in some jurisdictions). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data without appropriate parental consent, we will delete that information promptly. If you believe a child has created an account, please contact us at safety@mobuniversal.tech.
We implement industry-standard security measures to protect your personal information, including:
No method of transmission or storage is 100% secure. If we become aware of a security breach affecting your data, we will notify you as required by applicable law.
The Service may include links to third-party websites or integrate with third-party services (e.g. maps, payment processors, social platforms). This policy does not apply to those third parties. We encourage you to review their privacy policies before sharing information with them.
We may use the following categories of third-party services:
Mob operates globally. Your information may be transferred to, stored, or processed in countries other than your own. Where we transfer data across borders, we take steps to ensure appropriate safeguards are in place — such as Standard Contractual Clauses or equivalent mechanisms — so that your data is protected in accordance with this policy and applicable law.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, sending a notification through the app or via email. Your continued use of the Service after any change constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
We are committed to resolving complaints about your privacy and our collection or use of your personal information. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.